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Warranty

Our 20-year warranty

Every piece we make is built to last, and our warranty covers the furniture itself — not just the fittings. Here is exactly what's included.

What's coveredFor how long
The furniture itself
Cabinets, shelves, doors and drawer boxes — for example joints failing, boards splitting or delaminating, or shelves sagging under normal use
20 years
Our workmanship and installation
How your furniture was made and fitted
20 years
Spray-painted finishes
Defects in the paint itself — peeling, bubbling, cracking or poor adhesion
10 years
Hinges and drawer runners
We use Blum hardware, covered by Blum's own lifetime guarantee
Lifetime (manufacturer's guarantee)
Sliding door systems10 years
LED lighting
We use Häfele Loox lighting, covered by Häfele's own guarantee
7 years (manufacturer's guarantee)

How it works

  • Your warranty starts on the day installation is completed, once the final payment has been made.
  • If something goes wrong, contact us at janosfurniture@gmail.com or +44 7833 712268 with a description and a photo. We'll arrange to inspect it and repair or replace the faulty part.
  • The warranty covers the customer who placed the order.

What isn't covered

  • Normal wear and tear, and accidental damage such as chips, dents and scratches.
  • Damage from water, damp, heat or fire.
  • Fading or colour change from prolonged direct sunlight.
  • Misuse or overloading, for example standing on drawers or shelves.
  • Movement or settlement of the building.
  • Furniture that has been altered, moved or repaired by anyone other than us.

This warranty is in addition to your legal rights as a consumer, which are not affected.

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